Transparency is part of the file.

Your data. Your choices.

Version 2026-09-22.2, in force since Sep 22, 2026. Approved by Alborz Motazedi, Fondateur, Registres Tigidu inc..

The founder wrote his sections in French; this English is a translation made by tigidu and approved by the founder. The lawyer's sections are his own words.

The information you entrust to us

Your workspace holds members' contact details, establishment information, documents and the history of actions. Access depends on your role in the company.

Storage and providers

The planned architecture keeps the main data and the documents in Canada. Payment, mobile notification and artificial intelligence providers have processing locations of their own. The effective configuration and the list of providers will be published before opening.

Sharing and artificial intelligence

You choose which documents to share. Links last a limited time and can be revoked. The assistant's proposals need your approval before anything is changed or sent.

Export, cancellation and deletion

Cancelling a subscription pauses monitoring and keeps the records read-only. Exports stay free. A request to delete the account is a separate step from the settings. The mandatory retention rules will be set out in the final version.

The person in charge of the protection of personal information

The enterprise is Registres Tigidu inc. The person in charge of the protection of personal information is the founder of Registres Tigidu inc. A request for access or rectification is made through the contact form, is recorded as soon as it is received and gets an answer within the period the law fixes.

Contact form

Retention, Access and Destruction

Your records remain yours

Tigidu does not make access to an existing authorized export conditional on maintaining a paid subscription.

While your subscription is active, authorized users may access the records and documents available through their Tigidu workspace according to their permissions.

When a subscription or module ends, the applicable workspace or records may become read-only. Unless otherwise required by law or necessary for security, a dispute, an investigation or another legitimate restriction, authorized users may continue to retrieve or export available records during the applicable retention period.

Cancellation does not itself require Tigidu to immediately destroy records that Tigidu is required or permitted to retain.

Retention

Tigidu retains information only for as long as reasonably necessary for the purposes for which it was collected or used and for any additional period required or permitted by applicable law.

Different categories of information may have different retention periods. These categories may include customer documents, account records, billing and tax records, professional-service records, consent and authorization records, security and audit logs, communications, support records and records relating to disputes or legal claims.

Tigidu maintains a retention schedule applicable to these categories.

Destruction and anonymization

When information is no longer required for its identified purposes and no legal or legitimate retention requirement applies, Tigidu will securely destroy it or, where permitted by law and appropriate for a serious and legitimate purpose, anonymize it in accordance with applicable requirements.

Deletion from an active workspace does not necessarily result in immediate deletion from backups, security systems or records that Tigidu is legally required or permitted to retain. Such information will remain protected and will be removed or rendered inaccessible in accordance with the applicable retention and backup procedures.

Access and export

Authorized business users may request available exports of their Tigidu records subject to account permissions, legal restrictions and any obligations applicable to records belonging to another person or professional.

A request by an individual to access or rectify personal information about that individual is handled separately as a privacy request in accordance with applicable privacy law.

Legal holds and disputes

If Tigidu reasonably determines that information is relevant to an actual or reasonably anticipated legal claim, dispute, investigation, regulatory matter, professional matter or legal obligation, Tigidu may suspend its ordinary destruction schedule for the information reasonably necessary for that matter.

Information subject to such a hold will remain protected and will not be retained under the hold longer than reasonably necessary for the applicable purpose.

When the hold is released, the information will again become subject to Tigidu's ordinary retention and destruction schedule.

Access and Correction of Personal Information

Subject to applicable law, an individual may request access to personal information Tigidu holds about that individual and may request correction of information that is inaccurate, incomplete or equivocal.

Privacy access and correction requests are distinct from ordinary requests by a business customer to export its Tigidu workspace.

Tigidu may take reasonable steps to verify the identity and authority of the person making a request before providing access to personal information.

Tigidu will respond to access and correction requests within the period required by applicable law and will provide any required explanation if access or correction is refused in whole or in part.

Requests concerning personal information may be directed to the person identified in Tigidu's Privacy Policy as responsible for the protection of personal information.

Key Definitions

Applicable Retention Period means the period during which Tigidu retains a category of information according to its documented retention schedule, applicable contractual requirements and applicable law.

Legal Hold means a temporary suspension of ordinary destruction applicable to information reasonably required for a legal claim, dispute, investigation, professional matter, regulatory matter or other legal obligation.

The full export of your documents stays free, including after a cancellation, and depends on no payment.

Nothing is bought from this page.

Retention schedule

One row per category of information, with the period, what starts it and what it rests on.

CategoryPeriodStarts atWhat it rests on

Customer documentsRecords needed for the complete authorized export are kept without a time limit, including after cancellation and for disabled modules. This retention is a tigidu policy, not a period required by law. The article cited governs what a mandate or a contract must state: the measures the mandatary or the contractor must take so as not to keep the information after the mandate or contract expires. It does not set this retention. A request to erase personal information follows a separate process.to be confirmed by the lawyerFrom the creation of the record. Cancellation and disabling a module do not trigger scheduled destruction.tigidu's own choice, decided by the founder. The law fixes no period here. The article below is cited for what it governs, not as the ground of this retention:Loi sur la protection des renseignements personnels dans le secteur privé (RLRQ c. P-39.1)art. 18.3 al. 2 par. 2indiquer, dans le mandat ou le contrat, les mesures que le mandataire ou l’exécutant du contrat doit prendre [...] pour qu’il ne le conserve pas après son expiration.https://www.legisquebec.gouv.qc.ca/fr/document/lc/P-39.1Decided on Sep 25, 2026 by Fondateur.

Account records6 years. Credentials, session tokens, multi-factor secrets and recovery codes are destroyed at closure and never held for the six years. This rule excludes records needed for the complete authorized export, which are kept without a time limit.to be confirmed by the lawyerThe end of the fiscal year in which the account closed.tigidu's own choice. The law fixes no period here; this is what the choice rests on:Loi sur l'administration fiscale (RLRQ c. A-6.002)art. 35.1 al. 1Quiconque est requis de tenir des registres doit les conserver, de même que toute pièce à l’appui des renseignements qu’ils contiennent, pendant six ans après la dernière année à laquelle ils se rapportent.https://www.legisquebec.gouv.qc.ca/fr/document/lc/A-6.002

Billing and tax records6 years. Extended, never shortened, by a late return, an objection, a contestation, an appeal or a ministerial demand; shortened only by the Minister's written authorisation. Records needed for the complete authorized export are kept without a time limit in any case.The end of the last year to which the register or its supporting document relates. Not the invoice date.The law fixes this period:Loi sur l'administration fiscale (RLRQ c. A-6.002)art. 35.1 al. 1Quiconque est requis de tenir des registres doit les conserver, de même que toute pièce à l’appui des renseignements qu’ils contiennent, pendant six ans après la dernière année à laquelle ils se rapportent.https://www.legisquebec.gouv.qc.ca/fr/document/lc/A-6.002

Billing and tax recordsObjection, contestation or appealA holdA hold. The registers and supporting documents needed to examine an objection, a contestation or an appeal are kept until the contestation delay expires or judgment is rendered, and where applicable until any appeal delay expires or until judgment disposes of the appeal. Records needed for the complete authorized export are kept without a time limit in any case.The day the objection, contestation or appeal is brought.The law fixes this period:Loi sur l'administration fiscale (RLRQ c. A-6.002)art. 35.4jusqu’à l’expiration du délai de contestation [...] ou jusqu’au prononcé du jugement sur cette contestation et, le cas échéant, jusqu’à l’expiration de tout délai d’appel ou jusqu’au prononcé du jugement en disposanthttps://www.legisquebec.gouv.qc.ca/fr/document/lc/A-6.002

Professional-service records10 years. Personal identifiers in an attachment that the answer does not depend on are minimised at intake and anonymised 3 years after the job closes. This rule excludes records needed for the complete authorized export, which are kept without a time limit.to be confirmed by the lawyerDelivery of the professional's answer, or closure of the job, whichever is later.tigidu's own choice. The law fixes no period here; this is what the choice rests on:Loi sur la protection des renseignements personnels dans le secteur privé (RLRQ c. P-39.1)art. 23 al. 1Lorsque les fins auxquelles un renseignement personnel a été recueilli ou utilisé sont accomplies, la personne qui exploite une entreprise doit le détruire ou l’anonymiser pour l’utiliser à des fins sérieuses et légitimes, sous réserve d’un délai de conservation prévu par une loi.https://www.legisquebec.gouv.qc.ca/fr/document/lc/P-39.1

Consent and authorization records6 years. A quote never accepted and never invoiced: 3 years from its expiry. This rule excludes records needed for the complete authorized export, which are kept without a time limit.to be confirmed by the lawyerThe end of the year in which the consent or the authorisation ceased to be operative: superseded by a newer version, withdrawn, revoked, expired, or the relationship ended.tigidu's own choice. The law fixes no period here; this is what the choice rests on:Loi sur l'administration fiscale (RLRQ c. A-6.002)art. 35.1 al. 1Quiconque est requis de tenir des registres doit les conserver, de même que toute pièce à l’appui des renseignements qu’ils contiennent, pendant six ans après la dernière année à laquelle ils se rapportent.https://www.legisquebec.gouv.qc.ca/fr/document/lc/A-6.002

Security and audit logs5 years for the confidentiality-incident register. Each class under this row carries its own period and its own mark. Records needed for the complete authorized export are kept without a time limit in any case.For the register, the date or the period during which tigidu became aware of the incident. For the other classes, the event logged.A regulation fixes this period:Règlement sur les incidents de confidentialité (RLRQ c. A-2.1, r. 3.1)art. 8Les renseignements contenus au registre doivent être tenus à jour et conservés pendant une période minimale de 5 ans après la date ou la période au cours de laquelle l’organisation a pris connaissance de l’incident.https://www.legisquebec.gouv.qc.ca/fr/document/rc/A-2.1,%20r.%203.1

Security and audit logsAuthentication and second-factor events12 months. Authentication and second-factor events. Credential abuse is discovered late, and a window under a year makes it impossible to reconstruct how an account was first taken over. This rule excludes records needed for the complete authorized export, which are kept without a time limit.to be confirmed by the lawyerThe event logged.tigidu's own choice. The law fixes no period here; this is what the choice rests on:Loi sur la protection des renseignements personnels dans le secteur privé (RLRQ c. P-39.1)art. 23 al. 1Lorsque les fins auxquelles un renseignement personnel a été recueilli ou utilisé sont accomplies, la personne qui exploite une entreprise doit le détruire ou l’anonymiser pour l’utiliser à des fins sérieuses et légitimes, sous réserve d’un délai de conservation prévu par une loi.https://www.legisquebec.gouv.qc.ca/fr/document/lc/P-39.1

Security and audit logsEdge and infrastructure logs90 days, then delete or anonymise. Edge and infrastructure logs whose only personal element is an IP address or a device fingerprint. High volume, low evidential value. This rule excludes records needed for the complete authorized export, which are kept without a time limit.to be confirmed by the lawyerThe event logged.tigidu's own choice. The law fixes no period here; this is what the choice rests on:Loi sur la protection des renseignements personnels dans le secteur privé (RLRQ c. P-39.1)art. 23 al. 1Lorsque les fins auxquelles un renseignement personnel a été recueilli ou utilisé sont accomplies, la personne qui exploite une entreprise doit le détruire ou l’anonymiser pour l’utiliser à des fins sérieuses et légitimes, sous réserve d’un délai de conservation prévu par une loi.https://www.legisquebec.gouv.qc.ca/fr/document/lc/P-39.1

Security and audit logsPrivileged and administrative action trail5 years. The privileged and administrative action trail, and the inscriptions the Act mandates. Low volume, highest evidential value: it is the trail that answers whether a tigidu employee read a customer's file. This rule excludes records needed for the complete authorized export, which are kept without a time limit.to be confirmed by the lawyerThe event logged.tigidu's own choice. The law fixes no period here; this is what the choice rests on:Loi sur la protection des renseignements personnels dans le secteur privé (RLRQ c. P-39.1)art. 92.2Toute poursuite pénale doit être intentée dans un délai de cinq ans de la perpétration de l’infraction.https://www.legisquebec.gouv.qc.ca/fr/document/lc/P-39.1

Security and audit logsRecord-level read trail and API access logs24 months. The record-level read trail and the API access logs. It is the trail that answers the only question a person concerned ever asks, which is who saw my file. This rule excludes records needed for the complete authorized export, which are kept without a time limit.to be confirmed by the lawyerThe event logged.tigidu's own choice. The law fixes no period here; this is what the choice rests on:Loi sur la protection des renseignements personnels dans le secteur privé (RLRQ c. P-39.1)art. 90.10L’imposition d’une sanction administrative pécuniaire se prescrit par deux ans à compter de la date du manquement à la présente loi.https://www.legisquebec.gouv.qc.ca/fr/document/lc/P-39.1

Communications3 years. Message content is not stored as a rendered copy: the template identifier, its version and the variables are stored, and the template version is kept as long as any message that references it. This rule excludes records needed for the complete authorized export, which are kept without a time limit.to be confirmed by the lawyerThe day the message was sent or received.tigidu's own choice. The law fixes no period here; this is what the choice rests on:Code civil du Québec (RLRQ c. CCQ-1991)art. 2925L’action qui tend à faire valoir un droit personnel ou un droit réel mobilier et dont le délai de prescription n’est pas autrement fixé se prescrit par trois ans.https://www.legisquebec.gouv.qc.ca/fr/document/lc/CCQ-1991

Support records5 years. Ordinary contact-form messages with no contractual or legal tail: 24 months from the last message in the thread. The payload that was disclosed in answer to an access request is never copied into the request file. This rule excludes records needed for the complete authorized export, which are kept without a time limit.to be confirmed by the lawyerThe day the written answer was sent, or the day the request was closed.tigidu's own choice. The law fixes no period here; this is what the choice rests on:Loi sur la protection des renseignements personnels dans le secteur privé (RLRQ c. P-39.1)art. 92.2Toute poursuite pénale doit être intentée dans un délai de cinq ans de la perpétration de l’infraction.https://www.legisquebec.gouv.qc.ca/fr/document/lc/P-39.1

Records relating to disputes or legal claimsA holdNo period. A hold. Kept for as long as the claim, dispute, investigation, regulatory matter, professional matter or legal obligation is live, until the contestation or appeal delay has run or judgment disposing of it has been rendered. When the hold is lifted the record returns to its own category's ordinary period. Records needed for the complete authorized export are kept without a time limit in any case.The day the hold is placed, meaning the day tigidu learns of the matter or is ordered to preserve.The law fixes this period:Code de procédure civile (RLRQ c. C-25.01)art. 251 al. 1elle est aussi tenue de préserver l’élément matériel de preuve ou, le cas échéant, une représentation adéquate de celui-ci qui permette d’en constater l’état jusqu’à la fin de l’instruction.https://www.legisquebec.gouv.qc.ca/fr/document/lc/C-25.01

Set on Sep 22, 2026 by Fondateur, par délégation à la boucle de construction, except the rows that name their own decision. No lawyer has read this schedule yet.

The answers before the questions.

Plainly.

Does tigidu certify my compliance?

No. Your register gathers documented obligations and the records that go with them. It shows what is on file, what is missing and what is still to be verified. It issues no grade and no certification.

What if an obligation has no date?

The register records it without a date and says so. An obligation whose instrument prescribes no interval, or that is continuous, gets no deadline and no countdown: it carries its instrument and stays on file. The product does not invent a date the source does not give.

Can I retrieve all my documents?

Yes, and it is free. The full export, PDF and spreadsheet, depends on no payment: it stays open after a cancellation, and an export you have already taken is yours.

Are human services included?

No. Work by a person is the Intelligence module, bought separately, and every additional job is quoted before it starts. Nothing is charged without an accepted written quote.

Which establishments are covered?

The register is written from the rule sets a professional has sourced. Where a rule set has not been read yet, the section says so line by line, with no interval and no date, rather than showing an empty or false register.

And if your question is not here, we are listening.

Let's talk